Cookies

  1. What cookies are

Cookies are small pieces of data stored on your computer by websites including this one. Cookies usually contain anonymous information which can only be accessed by the website that placed it on your computer.

2. What you can do

By default your web browser will accept cookies. You can choose to disable or delete cookies, however you may lose information which enables you to access the website more quickly or enables use of certain services or systems on the website. For further details please consult the help menu in your browser.

3. How we use cookies

We use cookies only to make our sites easier for you to use. Personal data may be saved in cookies on individual pages if you have expressly agreed to this in advance in order e.g. to save you from having to re-enter access data. You can in principle also access all information on our websites if you have deactivated cookies in your internet browser. However, if you reject cookies, the functionality of our offerings may be restricted.

What Google Analytics collects

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

What is a web beacon?

Web beacons are usually tiny transparent images that help website owners track the activity of users on certain web pages. They can also send the website owner (for example, us or our technology partners) information in cookies such as whether an email with a web beacon in it has been opened. We use web beacons together with cookies to help us understand how you interact with our websites and the emails we send you; to help us improve your browsing experience; to ensure that content is relevant to you; and to better manage our website and email content.

4. Our classification of cookies

We have reviewed all the cookies we use and have divided them into four categories:

Strictly Necessary
These cookies are essential to enable you to move around the websites and use its features, such as accessing secure areas of the websites. Without these cookies, our websites won’t work properly.

Performance
These cookies collect information about how you use our websites, for instance, which pages you go to most often and if you get error messages from those pages. We only use these cookies to improve how our websites work.

Functionality
These cookies allow us to remember the choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of our web pages that you can customise. They may also be used to provide services you have requested such as watching a video or commenting on a blog.

Advertising or Tracking Cookies

We do not accept advertising from any other organisation on our websites. We do however advertise our own products and services on our websites and you may see adverts for us elsewhere on the internet. The cookies we use to present you with adverts may be based on the content you visit the most on our websites, so we can let you know about what we think you will be interested in. The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert. We also use cookies to tailor the content of our weekly members’ newsletter and the emails we send you so that the content is more relevant to you. As a Which? member you can also visit your My Account section of our website and chose the content you would like to receive in your newsletters. We also include links to social networks like Facebook who may subsequently use information about your visit to target advertising to you on their websites.

For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit www.allaboutcookies.org.